FAQ

1Does Blazma issue tests results?

No, Blazma is only a platform that lists medical services and offers provided by medical laboratories, and it only sends the results of the tests to the user as it received from the laboratory. Blazma is not responsible for the content of the tests.

2 I have questions related to the results of my tests, which party should I contact?

You should communicate directly with the laboratory that provided you with the service and request clarification or advice from the available doctor or specialist. You can get your laboratory contact information by going to the laboratory profile on the Blazma platform or through the report that was sent to you.

3What are the areas covered by the laboratories available on the Blazma?

Blazma services are currently only available in the Kingdom of Saudi Arabia. Laboratories listed in Blazma cover most regions of the Kingdom. You can filter the nearest laboratories to your location and review all the offers and services they provide.

4 Are invoices issued when purchasing the service on Blazma?

Yes, VAT invoice link will be sent by text message to the user's phone upon purchasing the service and completing the payment process.

5 How long does it take for the test results to come out?

The time taken to issue the result depends on the policy of the laboratory that provides the service or the type of service you have chosen, so please contact the laboratory directly in case the result of your tests is delayed, as Blazma sends the result to the user as soon as it is issued, immediately and automatically